Arrange Your Funeral - Traditional Funerals

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Frequently Asked Questions

Planning a funeral can raise a lot of questions. Below are answers to the ones we hear most often.
Have a different question? Get in touch anytime — we’re here to help.

1800 672 331

How do I provide feedback about your services?web@walkerfuneralgroup.com.au2025-10-16T16:10:26+10:00

How do I provide feedback about your services?

We value your feedback. You can provide comments through our website or speak directly to our team.

Is my personal information secure?web@walkerfuneralgroup.com.au2025-10-16T16:10:17+10:00

Is my personal information secure?

Yes, we prioritise the security of your information with advanced encryption and data protection measures.

How do I obtain a Death Certificate?web@walkerfuneralgroup.com.au2025-10-16T16:10:08+10:00

How do I obtain a Death Certificate?

We handle the registration of the death with the relevant authorities and will provide you with the death certificate once it is issued.

What type of urns are available?web@walkerfuneralgroup.com.au2025-10-16T16:09:57+10:00

What type of urns are available?

We offer a variety of urns, from traditional to modern designs, as well as eco-friendly options. Our team can help you choose one that best suits your needs.

What happens to the ashes after cremation?web@walkerfuneralgroup.com.au2025-10-16T16:09:41+10:00

What happens to the ashes after cremation?

The ashes will be returned to your family in a dignified urn. You can choose to keep them, scatter them, or inter them into a memorial site.

What forms need to be completed?web@walkerfuneralgroup.com.au2025-10-16T16:09:29+10:00

What forms need to be completed?

We’ll guide your family through the necessary paperwork, including authorisation forms and registration of the passing with the Registry of Births, Deaths and Marriages. This ensures everything is handled legally and with care.

Do you offer interpreter services?web@walkerfuneralgroup.com.au2025-10-16T16:09:18+10:00

Do you offer interpreter services?

Yes, we can arrange for interpreter services to accommodate non-English-speaking families.

Do you provide transport for family members?web@walkerfuneralgroup.com.au2025-10-16T16:09:08+10:00

Do you provide transport for family members?

We can arrange transport for immediate family members upon request. Speak to our team for more information.

We’re here for you – day or night.

Let us know how we can support your family. Request a call back or reach out to us directly at any time.

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